Use of the website
This website is owned and operated by Flat Iron Limited (“we,” “us”, “our” or “Flat Iron”) a company registered in England at Fifth Floor Berkshire House, 168-173 High Holborn, London, England, WC1V 7AA with registration No.08177784.
By accessing this website and/or placing an order you agree to be bound by the Terms and Conditions set out below. If you do not agree to be bound by these Terms and Conditions you may not use or access this website.
References to this website in these Terms and Conditions apply to this website however you access it, including accessing this website through a version of this website optimised for use on mobile devices.
Any questions regarding these Terms and Conditions or subsequent issues should be directed to our Contact Us form (https://flatironsteak.co.uk/contact).
We will treat all of your personal data as confidential. It will be kept on secure servers and fully comply with all applicable privacy regulations and consumer legislation. If you would like to read more on how we collect, where we collect or how we use your personal information, please see our Privacy Notice at https://flatironsteak.co.uk/privacypolicy. You can also find information in the Privacy Notice on how to stop receiving marketing information.
Please see our cookies policy to learn more about what cookies we use, their nature, purpose and the related usage of your personal information on the Flat Iron website.
Access to this website is granted strictly in accordance with these Terms and Conditions. These Terms and Conditions apply also to all orders requests placed by you through this website or in any of our restaurants.
Please read these Terms and Conditions carefully and print and keep a copy of them for your reference.
We may change our Terms and Conditions at any time, so please do not assume that the same terms will apply to future orders/delivery requests. We reserve the right to:
- Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; or
- Change the Terms and Conditions from time to time.
You will be deemed to have accepted such changes if you continue to use this website (or any part of it) or you continue to place orders requests after any such changes.
It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change of the Terms and Conditions then you must immediately stop using this website.
Flat Iron has taken every care in the preparation of the content of this website. However, except to the extent required by applicable law or as otherwise set out in these Terms and Conditions, Flat Iron does not represent or warrant the accuracy or reliability of any of the information or content about any products or services, software or advertisements (together, the “Materials“) contained on, distributed through, or linked, downloaded or accessed from this website.
To the fullest extent permitted by applicable laws, Flat Iron hereby excludes liability for any claims, losses, demands, or damages of any kind whatsoever with respect to the website or the Materials including, without limitation, direct, indirect, incidental, or consequential losses, or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to Flat Iron. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise.
Nothing in these Terms and Conditions limits Flat Iron’s liability for fraud or death or personal injury resulting from our negligence.
However, if you are a consumer your statutory rights are not affected.
Certain links in this website will lead to websites which are not under the control of Flat Iron. When any of these links are activated you will leave Flat Iron’s website and Flat Iron has no control over and will not accept responsibility, or liability, for any material or service contained on any website which is not under the control of Flat Iron nor does the existence of such links represent any endorsement or other acceptance of responsibility or liability by Flat Iron for any products or services provided or available on such sites.
Except to the extent required by applicable law or as otherwise set out in these Terms and Conditions, Flat Iron makes no representations, or warranties, in respect of any endeavour by it to review the content of websites to which it provides links or anywhere else in the Service, or any of the Materials and accordingly Flat Iron accepts no responsibility whatsoever for the accuracy, copyright compliance, legality or decency of any information, material or other content contained in websites listed on the Service or in any Materials nor warrants nor endorses any advertising of third parties carried on the Service nor through the provision of links to that carried on other websites.
All information or content transmitted by any functionality made available on this website (including any mobile applications or a version of the website optimised for use on mobile devices), including online invitations, e-cards, email or send to a friend functionality are the responsibility of you, the sender. You confirm that by using this service you will not transmit any material which could be considered offensive, obscene or otherwise objectionable. Flat Iron can not be held liable either directly or indirectly for the content of any such functionality, nor for any loss nor damage of any kind which you may incur as the result of your use of this service. You hereby agree to indemnify Flat Iron for any such loss which may have occurred.
If any provision of these disclaimers and exclusions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or mis-described products. For further information about your statutory rights contact your local authority, Trading Standards Department or Citizens Advice Bureau.
To comply with licensing and other legislation some products and services on this website are only available to certain categories of customers (such as people aged 18 years and over) (“Restricted Items“). The types of items that fall into the category of Restricted Items include Flat Iron cleavers.
Contract creation and electronic contracting
The technical steps required to create the contract between you and us are as follows:
- You place the order for your products on this website by pressing the complete checkout button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on this website.
- We will send to you an order acknowledgement email detailing the products you have ordered.
- Order acceptance and the formation of the contract between you and us will take place on the products ordered unless we have notified you that we do not accept your order or you have cancelled it in accordance of the terms and conditions.
- Non-acceptance of an order may be a result of one of the following:
- The product you ordered is not available from stock.
- We are unable to obtain authorisation for your payment.
- A price or product description error is identified.
- You do not meet the eligibility to order criteria set out in the main Terms and Conditions.
- The contract or any order will be concluded in English. If you do require any information regarding orders you have placed with Flat Iron please contact our team directly using our Contact Us form (https://flatironsteak.co.uk/contact).